Our Services

Consulting built around the jewellery business

Six core service areas connect business challenges with practical management systems.

01

More Sales With Less Stock

INVENTORY MANAGEMENT

Work toward an optimum stock level, better stock rotation and a smoother purchase pattern.

02

Define Your Positioning

MARKETING STRATEGY

Build positioning, customer acquisition and retail engagement strategies.

03

Staff Training

EDUCATION PROGRAM

Upgrade skills and working practices across management and team levels.

04

Business Health & Operations

PROCESS IMPLEMENTATION

Create defined processes and operating systems across departments.

05

Performance Measurement

DEFINED REPORTING STRUCTURE

Use structured reporting to track performance and business health.

06

Stock Planning

STOCK JOURNEY MAPPING

Map the stock journey to support purchasing and inventory decisions.

Inventory Management

The profile highlights optimum stock levels, stock rotation, dead stock and purchase patterns.

  • Keep an optimum level of stock
  • Give customers something new for every visit
  • Improve dead-stock performance
  • Create a smooth purchase pattern

Marketing Strategy

Riva distinguishes marketing from advertising and focuses on getting new customers while bringing existing retail customers back.

  • Define brand positioning
  • Build market leadership
  • Improve customer acquisition
  • Strengthen repeat-customer engagement